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Use WhatsApp from any Odoo app in the database.
Solution · WhatsApp Business
WhatsApp Business Solutions
Turn WhatsApp into a sales, support and automation channel — official WhatsApp Business setup, the WhatsApp Business API, chatbots and integration with your ERP and CRM.
WhatsApp is the most-used messaging app across Saudi Arabia and the GCC, and increasingly the first place customers reach a business. We help SMEs adopt WhatsApp Business professionally — from account setup and the Business API to automated conversations that route leads, answer questions and take orders.
We connect WhatsApp to Odoo, ZAD ERP, Shopify and WooCommerce — and your wider CRM and finance stack — so conversations become part of your workflow: orders sync automatically, support tickets log without manual entry, and customers get fast, accurate replies without adding headcount.
WhatsApp for businesses
From customer engagement to automation, integrate WhatsApp in your business flows.
Publish your WhatsApp number
...to boost customer initiated conversations. Don't take the risk to forward customers to a phone number that's not available at any time, or engage in a one-shot conversation only.
WhatsApp Business & Business API setup
Chatbots & automated conversations
Integration with Odoo, ZAD ERP, Shopify & WooCommerce
Lead capture & customer support
Connects with the platforms you already run
OdooZAD ERPShopifyWooCommerce
WhatsApp Campaigns
Efficient bulk messages
Select leads, contacts or empty carts and send your WhatsApp messages in just a few clicks. Enjoy conversion rates 3x better than emails or SMS.
LeadsContactsEmpty carts3× conversion
WhatsApp Templates
Complete business transactions all via a WhatsApp message!
Templates, templates, templates!
Use the pre-configured templates or make custom templates to send invoices, event tickets, POS receipts and much much more!
Create your own custom templates using buttons and dynamic placeholders to insert unique data!
InvoicesEvent ticketsPOS receiptsAction buttonsDynamic placeholders
Unified communication
Unified multi-channel communication
The only platform to unify all touchpoints in a single platform. It's so easy: just chat in Odoo Discuss, and messages are sent to the right channel automatically.
Odoo Discuss
The power of Odoo Discuss
WhatsApp works side-by-side with emails, SMS, chats, video conferences, ... all while being integrated on the business documents, like quotations, invoices, events, etc.
WhatsApp App in Odoo
All the features, done right.
Integrated communication
Fully integrated with the Odoo Discuss app and message widget.
Set-up made simple
Easy set-up on Odoo with complete instructions for API integration with Meta.
Templates
Pre-fabricated templates for easy business flows. Create custom templates with dynamic placeholders/variables.
Messaging within Odoo
Send and receive messages all from the Odoo database.
Cost effective
Odoo integration is free, and a low cost per message through Meta.
Smart WhatsApp
An AI Agent that plays any role your business needs
We layer a trainable AI Agent on top of WhatsApp Business so one number can sell, book, take orders and support customers — configured to your industry and your playbook.
AI Sales Assistant
Qualifies leads, recommends products and closes orders in chat — handing warm conversations to your team when a human touch is needed.
Health & Clinic Booking
Books and reschedules appointments, sends reminders and answers FAQs for clinics, dentists and wellness centres.
Restaurant Order Taker
Takes orders from the menu, handles modifiers and delivery or pickup, and pushes orders straight to the kitchen and ERP.
Customer Support Agent
Answers common questions, tracks orders and shipments, and escalates complex cases to your team with full context.
Lead Capture & Routing
Captures enquiries, qualifies intent and routes leads to the right salesperson in real time.
Field & Service Desk
Logs service requests, schedules technician visits and keeps customers updated end to end.
Why ALX
The transparent powerhouse for regional transformation
We combine the reliability of an enterprise systems integrator with the agility of a modern SaaS studio — so your transformation is both dependable and fast.
A
Saudi-headquartered, MENA-wide reach
Riyadh · serving the GCC & MENA
Enterprise-grade trust
Security, compliance and ZATCA alignment built into everything we ship.
Localized for the region
Arabic-first, RTL-ready, GCC tax and regulatory expertise on every project.
AI-ready architecture
Future-proof platforms designed to embed AI without redesigning your stack.
Delivery velocity
Proven methodologies that get you live faster — without cutting corners.
Our Customers
Businesses that trust ALX Solutions
From Egypt to Kuwait, SMEs run their operations on the ERPs we implement and support.
Put WhatsApp to work for your business
Tell us how you'd like to use WhatsApp and we'll design the setup and integrations.
Get a free technical consultation for your project