Senior CRM Consultant
Leads the advisory and design workstream for renewing and operating SAP Sales and Service Cloud, including the license-rationalization analysis and ensuring continuity of all sales, service, and analytics modules.
- Employment type
- Contract · Project-based
- Org Unit
- Location
- Abha, Saudi Arabia
Leads the advisory and design workstream for renewing and operating SAP Sales and Service Cloud, including the license-rationalization analysis and ensuring continuity of all sales, service, and analytics modules. Contract type: Project-based subcontractor engagement Duration: 6 months (implementation period) Work mode: Remote Languages: Arabic and English required (explicit requirement in Annex 15).
Key responsibilities: • Analyze actual usage of existing licenses versus licensed volume and deliver a rationalization recommendation (340 → 100 licenses). • Own solution design for production and test environments; configure sales, service, and analytics modules. • Lead technical workshops with client departments to gather requirements. • Provide technical oversight of the CRM Consultant (Job 3) and the Integration Developer (Job 6). • Support UAT and verify integration with the Aseer Digital Portal.
Required qualifications: • Official license/certification from SAP (the parent company), with sufficient credentials in technical, functional, and advisory support. • Team must demonstrate at least 5 similar completed projects in the same domain (SAP Sales/Service Cloud). • Minimum 6–8 years of experience in SAP CRM consulting and delivery.